1. Hood/Front
  2. Engine Compartment Driver Side (Cool Side)
  3. Driver Door
  4. Driver Side Frame
  5. Back of Truck
  6. Passenger side Cab and Body
  7. Passenger side (Hot Side)

Welcome

Welcome to the UTA Sales Walk Around with your guide Nick Lombardo of the Used Truck Association.

Click on the labeled areas of the truck to step though the key elements of performing an effective walk around demonstration and building credibility with your customer.

1 Hood/Front

  • Slope and aerodynamics
  • Windshield design and visibility
  • Bumper construction; 1, 2 or 3 pieces, special construction or material
  • Grill
  • Headlights and sidelights
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2 Engine Compartment Driver Side (Cool Side)

  • Start truck (personal preference)
  • Point out serviceability of compartment, ease of visual inspection and oil check
  • Radiator and fan shroud
  • Steering
  • Spring type
  • Turning radius
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3 Driver Door

  • Cab and door construction
  • Size of door opening and access to cab
  • Grab handles and safety
  • Hood release, cargo door release
  • Door handles and hinges
  • Mirrors (door mount-cab mount)
  • Mirrors, fold-in/break away
  • Fuel tanks
  • Frame access steps and grabs handles
  • DEF tank location, (if applicable) integration of DEF tank into fuel tank
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4 Driver Side Frame & Rear

  • Construction and thickness (single-double)
  • Bolt patterns and type
  • Any add-ons that would / could be of benefit (chain rack- APU etc)
  • Fifth wheel type
  • Frame access steps (driver safety feature)
  • Suspension type (air bag-heavy spring)
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5 Passenger side; Rear, Cab and Body

  • Windows
  • Exhaust type
  • Brakes and drums as needed
  • Cab access
  • Aerodynamic features (fairings package- top-side and extenders)
  • Cab construction and features and benefits of steel or aluminum (huck bolts or smooth side)
  • Fuel tanks construction (steel-aluminum)
  • Cargo doors
  • Side windows if any
  • Additional features if any
  • Side steps
  • APU
  • DPF/SCR
  • Under cab storage
  • PTO-pumps
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6 Passenger side engine (Hot Side)

  • Point out turbo and other engine features such as fluid checks
  • Again note size of compartment and serviceability
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7 The Cab

Make sure the steering wheel is in the most upright position, making more room for driver to enter and exit.

  • Open door and invite customer up into the cab
  • You also need to be in the cab with customer
  • Discuss steering wheel adjustments
  • Seat adjustments
  • Windshield visibility (Safety)
  • Dash and gauges (point out standard or deluxe gauge package)
  • Discuss transmission type
  • Discuss all creature comforts
    • Space
    • Cup holders
    • Inverter
    • Refrigerator
    • Work-station and tables in sleeper
    • Storage
    • Stand up room
    • Bunks
    • Bunk access
    • Lighting
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Return to Introduction

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